Privacy Policy

Last updated: 15/01/2026

1. Introduction

Sunfish Online is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website or interact with us.

Sunfish Online acts as the data controller for the personal data collected through this website.

2. Information we collect

We may collect and process the following types of personal data:

  • Identity data such as name or company name

  • Contact data such as email address or telephone number

  • Technical data such as IP address, browser type, operating system, and device information

  • Usage data such as pages visited, time spent on the website, and interactions with content

  • Any information you provide voluntarily via contact forms, email, or other direct communications

We do not knowingly collect data from children under the age of 16.

3. How we collect your data

We collect personal data in the following ways:

  • When you complete a contact or enquiry form

  • When you contact us directly by email or phone

  • When you use or browse our website

  • Through cookies and similar tracking technologies

Please refer to our Cookie Policy for further details.

4. How we use your data

We use your personal data for the following purposes:

  • To respond to enquiries and provide requested information

  • To deliver our services and manage client relationships

  • To improve our website, services, and user experience

  • To monitor website performance and usage

  • To comply with legal or regulatory obligations

We only process personal data where we have a lawful basis to do so.

5. Lawful basis for processing

Under UK GDPR, we rely on the following lawful bases:

  • Consent, where you have given clear permission

  • Contract, where processing is necessary to fulfil an agreement

  • Legal obligation, where processing is required by law

  • Legitimate interests, where processing is necessary for our business interests and does not override your rights

6. How we store and protect your data

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, misuse, or alteration.

Personal data is stored securely and only retained for as long as necessary to fulfil the purposes outlined in this policy or to meet legal requirements.

7. Data sharing

We do not sell or rent your personal data.

We may share your data with trusted third parties who provide services on our behalf, such as website hosting, analytics, or email services. These parties are required to handle your data securely and in accordance with data protection law.

8. International data transfers

If we transfer personal data outside the UK or European Economic Area, we ensure appropriate safeguards are in place, such as standard contractual clauses or equivalent legal protections.

9. Your data protection rights

You have the right to:

  • Access your personal data

  • Request correction of inaccurate or incomplete data

  • Request erasure of your personal data

  • Object to or restrict processing

  • Request data portability

  • Withdraw consent at any time where consent is the lawful basis

To exercise your rights, please contact us using the details below.

You also have the right to lodge a complaint with the Information Commissioner’s Office at www.ico.org.uk

10. Third-party links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external sites. We encourage you to review their privacy policies separately.

11. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated revision date.

12. Contact details

If you have any questions about this Privacy Policy or how we handle your data, please contact us at:

Sunfish Online

Email: info@sunfish.online